Telemarketing Training Package

Description

Telemarketing Training Package

• Receive a flash drive with all the collateral ready to customize!
• Acquire proven scripting for countless types of phone calls!
• Improve your confirmation process with effective methods!
• Get back in the door on old dormant inquiries & old quotes!
• Listen to recorded phone calls of an industry expert in action!
• Systemize your calling process with a time tested formulas!
• Maximize your company database of customers and prospects!
• Receive a flash drive with all of the scripts ready to customize!

Manual

• Recruiting Process
• Recruiting Collateral
• Sample Position Agreement – Call Center Manager (with compensation)
• Sample Position Agreement – Call Center Agent (with compensation)
• Inbound Call Script
• Web Inquiry Outbound Script
• Confirmation Script
• Reset / Reschedule Script
• Rehash / Asset Recovery Script
• Previous Customer Script
• Cold Call Script
• Sweepstakes Script
• Objection Handling & Rebuttals
  – Plan & Review Accountability

Flash Drive

• Book of Scripts
• Recorded Audio Calls